www.discountfish.co.uk live fish for sale postage prices for the UK

AQUATIC INFORMATION ON FISH

The UK'S Leading Retail Aquatic Store Specialising In Supplying Live Fish For Sale Online Along With Care, Facts And Information

ABOUT US

Hello and welcome to discountfish.co.uk. We are an online based company who supply people with aquatic species all over the UK. Our team, certificated and second to none with direct links to suppliers both within the country and all over the world. Our initial aim was and still is to offer a service which enabled people who had an interest in fish and aquatic species but wasn't able to get to a pet store able to purchase species from us and have them delivered direct to their door.

Since then the company has grown to what is is today and still is growing with new species being added to our easy to use web pages on a regular basis. We now have two sites both providing a service for all to use without leaving the comfort of your home with thousands of aquatic fish, invertebrates and plants both common and rare within the aquatic hobby able to be bought and delivered online.

Please enjoy the site as you will see there's many of weird and wonderful creatures on it and any questions please don't hesitate to ask us via email at sales@discountfish.co.uk

CERTIFICATES

Fish biology and behaviour
Water quality
Fish health and welfare
Water pollution and management
Aquaculture systems
Mechanisation in fish husbandry
Fish management
Still water creation and management
Cyprinid fish farming
Freshwater fish population survey and management
Experience in the fish management sector

Compatibility Chart - tropical

Sorry, we are currently working on this part of the site.

QUARANTINE

Every time you bring a new species into your aquarium you run the risk of introducing new diseases, infections and parasites but at the same time they may already be present. Just because your fish look fine doesn't mean that the parasites, diseases and infections aren't there, its just that your fish are healthy enough to fight them off and protect themselves from it. You will always hear that adding fish to an aquarium is risking the fish you already have but by adding new fish straight into your display leaves the new species very vulnerable also.

A classic example of parasites existing in aquariums without showing themselves is when sensitive species like the saltwater Regal Tang gets stressed later down the line. After months of no problems with no additions to the aquarium and all occupants gone through the quarantine process from nowhere a slight imbalance in the water quality from a missed water change can bring them out covered with the parasitic disease white spot. I'm sure many Marine fish keepers can relate to this if they have kept the species. As quick as it arrived, correction of the imbalance usually eradicates the fish parasite within a few days as the fishes stress decreases with no transfer to any of the more tolerant, hardy, well established tank mates.

It's always a good idea to start out the right way, with the right knowledge and with the right kit. In our opinion quarantine tanks are vital and should be used by everyone within the hobby. They greatly decrease the risk of total fish losses by protecting the healthy stock you already have as well as your new stock. Quarantine aquariums allow the aquarist to treat any ill fish and invertebrates, helping them to regain optimum health and protecting your main display before anything enters it. In addition to preventing infectious diseases and parasites quarantine aquariums can allow the aquarist to adjust the species to a new environment, types of water, substrate or foods.

Unfortunately quarantine aquariums aren't on most people's priority lists because of the extra expense and maintenance that the tank will require but in the long run that little extra expense at the start can end up paying for itself many times over. It doesn't have to be expensive, in fact a cheap plastic faunarium with a sponge air filter is adequate for most situations. A 30gal aquarium would make a perfect quarantine tank for most but larger or smaller aquariums can work just as well. Unfortunately you will have to make this decision on your own taking into account how many species you have and how large they are or will get to.

Don't ever think that your quarantine tank will be a waste of money, once you have added all the species you want to your main aquarium your quarantine tank can also be used as a breeding area for paired fish, a safe recovery area for harassed fish and to raise newly hatched fish safely to grow. When not in use quarantine aquariums can also double up as a treatment tank for any injured fish that may develop fungus, sores, blisters etc from fighting or breeding.

Treating the entire display tank for a problem that only infects one or two species is not a good practice. Some treatments that can be used for one species may stress or kill another. An example of this is copper based treatments work well in treating parasitic infestations but if you keep shrimp with your fish the copper in the treatment is extremely toxic to most invertebrates which may result in death. Quarantine tanks allow the infected species to be safely treated without damaging fragile species or water quality in the main display tank. Aquarists generally keep their fish in quarantine for 2 weeks minimum, in this time they will treat for common parasites, funguses and diseases such as fin rot and white spot at separate intervals even if the fish are not showing no signs of it and will only treat for bacterial infections if there are obvious symptoms showing.

Most set ups are kept minimal with no substrate but with plastic aquarium plants for the fish to hide and feel secure, letting them settle in and come out of cover in their own time. Under no circumstances should equipment be used for both the quarantine tank and your main aquarium due to cross contamination unless sterilized. If you can afford two of the basic equipment required for both aquariums like nets, magnet glass cleaners, siphon pipes then that would save you time and risking contamination.

General maintenance of the quarantine tank should be carried out just as you would with your main display and the tank should also be cycled before you use it. To speed the process up you can add some but not all filtration media from your main aquarium to the quarantine, this will speed the nitrogen cycle process by adding beneficial bacteria straight into the new quarantine water but remember do not cross contaminate. If you want the filter media to go back into your main aquarium then clean and sterilize it before you do, the bacteria will colonize it again from the filter media you didn't take out.

ACCLIMATIZATION

With all the time, money and effort you have put in researching on the requirements and compatibility of your new fish you would be stupid not to educate yourself further and give them a proper introduction to their new home. We advise that you learn the acclimatization procedures listed below to ensure a safe, less stressful and proper welcome into the aquarium.

Why do I need to acclimatize my fish?
Ok so without our brains getting to carried away and producing big words no everybody can understand we have tried to keep it simple and produce this guide to help you introduce your new fish safely. This can be done in two ways, the floating bag method and the drip method both used to good effect in different situations. Some fish species can be sensitive to being relocated. Travel can bring on stress and high levels can cause disease or even death, this is what we are trying to eliminate by acclimatizing (see quarantining for disease prevention also). Our water conditions here will be different to yours at home and after a few hours of travel the conditions in the bag may not even be the same as they were when they left us. A big jump in water conditions without proper acclimatization can result in the loss of your fish after only a few hours of them been in their new home. In both the floating bag method and the drip method we are aiming to accomplish minimal stress by gradually matching the water temperature and to dilute the water conditions in the bag to match those in the aquarium. These conditions include mainly the ammonia, nitrite, nitrate, pH and in brackish water species it also includes the salinity. When acclimatizing with either method to reduce any stress and further calm the fish we advise you turn all your aquarium lighting off through this process and for a further 12 hours after. If it is possible to open your newly arrived fish box in a dimly lit room then please do so to further help them adjust, sudden light exposure may result in added stress and trauma.

Key Important Facts to Remember
Never Rush these methods, both methods shouldn't take under 15 minutes or over 1hr to complete.

Never let the fish into the aquarium straight away even if the look bad or dead. This is the WORST thing you can do and can cause a huge shock resulting in almost instant death. The best thing you can do is follow one of the methods below to reduce shock.

If a fish or invertebrate looks dead in the bag, take photos but still follow the methods as you wouldn't believe how some of them can just come back around if you follow the methods correctly.

 Never add air stones or pumps to the bags or containers that have our water in it if the fish are still in there. This will aid to boost the ammonia and increase the pH in the bags very quickly and may result in you loosing them.

Keep your aquarium lights off for an absolute minimum of 4hours after the fish have been introduced. I know it is tempting to turn them on but it will help them recover massively.

Fish tend to become more lethargic, a little less aggressive and more occupied when there is food or their bellies are full so if you have a problem with an existing tank mates chasing or attacking a new fish added then introducing food is a good way to preoccupy them until the new tank mates settle in. If they persist other measures including dividers or breeders can be used for a short period of time.

Keep an eye on your acclimatizing fish as some may become jumpy throughout the procedure. Some in particular include orfe, grass carp, tiger barbs, diamond sharks and eels.

It is always best to acclimatize your fish into a separate aquarium (Quarantine Tank) for two weeks to make sure that no diseases or illnesses occur. Although we do all we can to minimize stress it can happen and it will have a knock on effect for diseases, parasites or infection to take place. This way you are protecting your main healthy stock of fish and if any do become ill you can treat them all easily.

ACCLIMATIZATION - floating bag

If you are introducing Marine species or Brackish water species please use the drip method below and only this method as a last resort. If introducing fish into a pond this will be the best method for you just replace where I mention 'aquarium' with 'pond' and unfortunately we cant block out the sun so do the best you can and do not worry as pond species are more forgiving and robust than the delicate Tropical and Brackish species.

Providing you have done the above and turned off the aquarium lights and dimmed room lighting follow the steps below to acclimatize your fish by the floating bag method.

Take the bags out of the box and with the bags still sealed float them in the aquarium for 15 - 20 minutes minimum. This will adjust the temperature in the bag to the same as in your aquarium without any oxygen loss. Your aquarium lighting MUST be off at this point so that they do not cook the fish in the bags.

After 15 - 20 minutes the water will be the same in both aquarium and fish bags. The fish bags are doubled to prevent penetration or water leakages. Gently cut each bag just under the first knot and slide the first double bagged laver away from the other so you are left with a single layered bag. Now cut the bag just under the knot and roll the top edge of the bag down to create and air pocket around the rim of the bag. This will allow the bag to free float on the waters surface. You may at this point want to turn off any pumps that are trying to carry the fish in the bags around the tank. This is ok but please keep an eye on your original fish species that they have enough oxygen for the short period of time this process needs and do not forget to turn them back on at the end.

Here at Discountfish.co.uk we tend to put a lot more water in our bags than most other companies, you will for the next step need to add three times the amount of water to the bag than is already in it. With this in mind if we split the bag into 4 quarters from top to bottom then any water that is over a quarter needs to be removed out of the bag but not into the aquarium. Please make sure your fish are fully submerged at all times and that there is double the amount of water to the fishes body height minimum.

Ok now we should have fish in a bag that is a quarter full of the original water they came in. You will then need a cup or container to fill a quarter of the bag with your aquarium water and repeat this every 5 minutes until the bag is full but still floating on the air pocket you created earlier.

Once this is done remove half of the water out of the bag, again do not put it back into your aquarium. Then fill the bag with a quarter of your aquarium water, wait 5 minutes and add another quarter so the bag is full and wait again for 5 minutes.

Now the fish are acclimatized, you can now release them into the aquarium. You can either do this by netting them out of the bag or by catching them in a net as you tip the bag into a bucket or container. DO NOT release any big quantities of the bagged water throughout any stage into your aquarium.

ACCLIMATIZATION - drip method

If you are introducing Marine species or Brackish water species please use this method below and only the floating bag method above as a last resort. If introducing fish into a pond the above floating bag method will be the best method for you just replace where I mention 'aquarium' with 'pond' and unfortunately we cant block out the sun so do the best you can and do not worry as pond species are more forgiving and robust than the delicate Tropical and Brackish species.

Providing you have done the above at the top of this chapter and turned off the aquarium lights and dimmed room lighting follow the steps below to acclimatize your fish by the drip method.

For this method you will need airline tubing, clean bucket and must be willing to watch over and monitor the entire process. If acclimating fish and invertebrates, use a separate bucket for each.

Take the bags out of the box and with the bags still sealed float them in the aquarium for 15 - 20 minutes minimum. This will adjust the temperature in the bag to the same as in your aquarium without any oxygen loss. Your aquarium lighting MUST be off at this point so that they do not cook the fish in the bags.

After 15 - 20 minutes the water will be the same temperature in both aquarium and fish bags. The fish bags are doubled to prevent penetration or water leakages. Gently cut each bag carefully and empty the fish / inverts and the water into the buckets, making sure not to expose sensitive invertebrates or corals to the air. Depending on the amount of water in each bag or fish you have ordered, this may require using a wedge or prop at one end to tilt the bucket at a 45 degree angle. This is purely to make sure all animals are fully submerged under the water.

Using your airline tubing, set up and run a siphon drip line from the main aquarium to your bucket. If you are using more than one bucket then you will need one siphon set up for every bucket you use. By tying loose knots down the airline tubing or using a airline control valve you can regulate flow of water from the aquarium to the bucket. To hold the airline in the aquarium you can wedge it in place using some aquarium decor, an airline holder or wedged between a magnetic glass cleaner will do the trick.

sypon tube sypon tube


To begin the siphon you must suck on the end of the airline tubing you'll be placing into the bucket. When the water begins flowing down the tubing to the bucket you can adjust the drip by either tightening one of the knots or adjusting the airline control valve depending on which one you use. Your bucket with your fish and water before you start the siphon should be no more than half full, if it is then empty some of the water out. We recommend a drip rate of about 2-4 drips per second. If your bucket is less than a quarter full of water then try and keep the drips per second on the lower end at about 2 drips per second.

When the water volume in the bucket doubles, discard half of the water and begin the drip process again until the volume doubles again. Remember to try and keep to the time scale of no less than 15 minutes but no more than 1 hour for this whole process.

Using a net the next step is to transfer the fish or invertebrates to the aquarium. Most coral and some invertebrates should never be directly exposed to air and should be gently taken out of the bucket with the bag they came in or a jug. Submerge the bag or jug under the water in the aquarium and remove the specimen from the bag. Try not to empty as much of the diluted water into your aquarium when doing this. It is inevitable that some small amounts will escape into the aquarium this is ok as it is diluted but the less that escapes the better.

DELIVERY TRACKING

SO HOW DO I TRACK MY PARCEL? Just follow the easy steps below...
1. After ordering follow the link given here www.apc-overnight.com to the APC website and stay on the home page.
2. Located on the left hand side of the home page are two boxes under the heading Track Your Parcel.
3. Enter your Delivery Post Code (the post code you are expecting the fish to be delivered to) into the relevant box provided.
4. Enter your Consignment Number (a number we E-mailed to you the same day your order was sent out) into the relevant box provided.
5. Click the TRACK button and you will be provided with a Consignment Summary, your Delivery Summary and a Tracking Summary

BUYING ITEMS

We Accept The Following Payments
Paypal-payment-image
1. Click: Add To Basket button This will bring up another tab or screen which will be your PayPal shopping cart.
2.You can then enter the quantity you require.
3. You can either click Proceed to checkout or Continue shopping and keep adding to your basket.
4. At any point you wish to remove an item open your PayPal shopping cart and tick the box under Remove next to the item.
5. PayPal, Credit and Debit cards can all be used through this website. Just click Check out in you PayPal shopping cart once you have added all the items you require.
6. You then need to log in to your PayPal account and click Commit to buy then Pay Now and your transaction will be complete. If you do not have a PayPal account see STEP 8
7. You will receive a confirmation email within 24 hours letting you know we have received your order and it will be dispatched as soon as all you stock is ready to be sent.
8. If you donít have a PayPal account donít worry. After you have clicked Check out in your PayPal shopping cart use the Don't have a PayPal account? Use your credit or debit card to pay column located on the left side of the screen. You will then be given further methods to pay.

POSTAGE & PACKING

Fish will only be sent if healthy and eating . 99.9% of our orders will be sent out within the week they are ordered or the following week at their latest. Bad weather conditions which mainly applies in winter months and a very select few wild caught or rare tropical species, please allow 16 days for delivery to be sent out and in some rare circumstances it may take a little longer but you will be notified.

All fish are sent in oversized bags with oxygen and packed for at least 48hours. The bag will then be packed in a polystyrene box with heat packs and/or hot water (If necessary), in cold weather bubble wrap inside the box will also be used.

Deliveries are sent on an overnight couriers and all fish can be delivered to the MAINLAND UK ONLY. Recently the courier service we use have had to comply to some new rules and regulations which has meant some addresses can no longer be delivered to using APC couriers. This mainly applies to some areas in Scotland which include mainly the Highlands. For the postcodes listed below this means we will no longer be delivering to these areas. 

We can NOT post to the following postal codes
BT (All)
Dublin (All)
Eire (All)
Channel Islands (All)
JE (All)
GY (All)
Isle of Man (All)
Scottish Offshore Islands (All)
ZE1-3
and any postal codes via ferry or train.

APC POSTAGE & PACKING

£0.01 - £49.99 = £30.00
£50.00 - £99.99 = £15.00
£100.00 - upwards = FREE
APC deliveries are dispatched between Tuesday and Thursday and received between Wednesday and Friday.

TERMS & CONDITIONS

It is the buyerís responsibility to research all fish before purchasing. If you are in any doubt about fish try and research using search engines on the internet or do not hesitate to email our team for assistance.
In some instances fish may not be sent due to weather conditions. If this happens we will inform you at the earliest opportunity. This is for the well being of the animals.
All pictures are for illustration only and it is strongly advised to research your animals before you purchase.
Many of our customers have more than one tank. We will not ask questions nor can take responsibility if an order contains a mixture of aggressive, non aggressive species, tropical, coldwater, amphibians or inverts which may fight or not survive together. If in doubt please email us for assistance.
This Postage & Packing cost cannot be refunded unless your order has not been sent.
The delivery service we use, APC couriers and any other courier service we may use are not part of our company therefore the driver, APC couriers and any other courier service can not be held responsible on any account or to check the fish on delivery and used as evidence for a refund. As stated above we will need picture evidence sent via email to sales@discountfish.co.uk
If you refuse a delivery without picture evidence a refund will be void.

PLEASE MAKE SURE YOUR PAYPAL EMAIL,CONTACT NUMBER AND ADDRESS IS CORRET.
This is the information we use to send your order. If it is incorrect and the order has been sent this will mean a refund of the postage will not be possible as the service has been used. To get the order back to us in the fastest way possible we will have to pay the courier additional charges which may be billed to your account. This is for the live stocks health and welfare at mind.

We accept no responsibility if stung or bitten by any of the species for sale on our site or allergies caused by any species that sting or bite, please do you research before you place your order.
Buying items you adhere to the above terms and conditions.
If in the very unlikely event fish arrive with you dead. To qualify for Refund/Replacement:
You will need to send a photograph of fish preferably in unopened bag to sales@discountfish.co.uk on the day of arrival. Do not dispose of fish until confirmation has been received that your refund is on its way. In some very rare circumstances we may also ask for a gill cover to be removed and another photo to be taken.  We ask for the pictures on the day of arrival as we cannot be held responsible if fish die due to your water conditions not been correct or if an order contains a mixture of aggressive, non aggressive species, tropical, coldwater, amphibians or inverts which may fight or not survive together.
If the fish seem unhealthy or stressed for any reason please contact us on the day of arrival. If no contact is made the same day of arrival you may not be refunded for any fish which die the following day. The reason for this is that your water conditions may not be 100% therefore it is not our responsibility for you not providing the right care and / or conditions for your animals. We do not ask for a water samples before sending species sold on our website www.discountfish.co.uk and we advise you do your research using search engines, books or and other means to provide the proper care for animals purchased, any queries please do not hesitate to email our tem.
Without the picture evidence as stated a refund/replacement may not be issued.
Water samples may be asked for after your purchase to ensure your water conditions are correct which we will process in our on site lab. If chlorine or any other water soluble materials only found in freshly poured tap water is detected in your water sample provided when processed the sample will be void and a refund will not be given. A mature water sample is needed.

Buying items you adhere to the above terms and conditions.

CONTACT US

All inquiries are dealt with via email. Emails are answered generally every night from between 5pm - 12pm.
If you wish to contact us via telephone please email us and book an appointment.
Our email address is sales@discountfish.co.uk
West Midlands, Birmingham. B43